Privacy Policy

Introduction

This Data Protection Notice (“Notice”) sets out the basis on which ThinkByte IT Solutions (“we”, “us”, or “our”) may collect, use, disclose, or otherwise process personal data of our customers in accordance with the Protection of Personal Information Act (POPIA). This Notice applies to personal data in our possession or under our control, including personal data in the possession of organisations which we have engaged to collect, use, disclose, or process personal data for our purposes.

Personal Data

  1. As used in this Notice:
  • “Customer” means an individual who (a) has contacted us through any means to find out more about any goods or services we provide, or (b) may, or has, entered into a contract with us for the supply of any goods or services.
  • “Personal data” means data, whether true or not, about a customer who can be identified: (a) from that data; or (b) from that data and other information to which we have or are likely to have access.
  1. Depending on the nature of your interaction with us, examples of personal data we may collect include your name, residential or business address, email address, and payment details.

Collection, Use, and Disclosure of Personal Data

  1. We generally collect personal data when it is provided voluntarily by you or your authorised representative, or where collection and use is permitted or required by law.

  2. We may collect and use your personal data for purposes including:

  • Fulfilling orders for digital software keys and, in the future, physical products.
  • Verifying your identity.
  • Responding to queries, applications, complaints, and feedback.
  • Managing your relationship with us.
  • Processing payments securely through trusted third‑party gateways.
  • Complying with legal and regulatory requirements.
  1. We may disclose your personal data to:
  • Third‑party service providers, agents, and payment processors engaged to support our operations.
  • Relevant governmental and regulatory authorities, where required by law.

Withdrawing Consent

  1. Consent provided for the collection, use, and disclosure of personal data remains valid until withdrawn in writing. Requests to withdraw consent can be sent to our Data Protection Officer at info@thinkbyte.co.za.

  2. Please note that withdrawal of consent may affect our ability to provide goods or services to you.

Access and Correction

  1. You may request access to or correction of your personal data by contacting us at info@thinkbyte.co.za. A reasonable fee may be charged for access requests.

Protection of Personal Data

  1. We implement appropriate administrative, physical, and technical measures to safeguard personal data, including encryption, secure payment gateways, and restricted access.

  2. While no method of transmission over the Internet is completely secure, we strive to protect your information and continuously review our security practices.

Retention of Personal Data

  1. We retain personal data as long as necessary to fulfil the purposes for which it was collected, or as required by law.

Transfers of Personal Data

  1. We generally do not transfer personal data outside South Africa. If such transfers are necessary, we will ensure that adequate protection is in place in line with POPIA requirements.

Data Protection Officer

For enquiries or requests regarding your personal data, please contact:
Email: info@thinkbyte.co.za

Changes to This Notice

  1. We may revise this Notice from time to time without prior notice. Updates will be posted on this page, and your continued use of our services constitutes acceptance of such changes.

Effective date: 06 April 2026


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